multi-touch attribution for lean marketing teams

Your top channel might be your worst investment.

Last-click reporting tells you what happened last. SM Paradox tells you what actually caused it, so your next dollar goes somewhere that earns it.

14-day trial · no credit card · connects to your existing stack

Channel performance, two ways

Paid Social looks like your best channel until you account for the email flow that closes it. Toggle to see the difference.

sample dataset, for illustration
the paradox

The data can be true and still lie to you.

This isn't a marketing gimmick, it's a known statistical trap: trends that hold across your whole audience can reverse the moment you split that audience into meaningful groups. Attribution runs into this constantly.

Aggregate view

"Paid Social drives the most conversions."

True, in total. It's the channel with the most last-click conversions this month, so it gets the credit and the next budget increase.

Segmented view

"Paid Social drives the most first touches, not closes."

Split the same conversions by new vs. returning visitors, and most of Paid Social's credit belongs to people email already warmed up.

Neither view is wrong. That's what makes it a paradox instead of a mistake. The aggregate number is real, the segmented number is real, and they point marketing spend in opposite directions. Most attribution tools stop at the aggregate view because it's easier to build a dashboard around.

SM Paradox is built to hold both views at once, model the interaction between channels, and show you which one should actually get the budget.

product

Everything a lean team needs, nothing an analyst needs to maintain.

Attribution modeling, unified reporting and alerts, without a data engineer on staff.

Multi-touch attribution models

First-touch, linear, time-decay, and a custom data-driven model that learns from your actual conversion paths.

Unified data pipeline

Ad platforms, email, CRM and web analytics reconciled into one customer journey, without manual UTM cleanup.

Channel-level ROAS

Spend and return by channel, campaign and creative, weighted by the attribution model you trust.

Cohort & LTV analysis

See which channels bring customers who stick around, not just ones who convert once and churn.

Real-time budget alerts

Get notified when a channel's true ROAS drifts from its aggregate ROAS by more than your threshold.

Native integrations

Connects to the ad platforms, email tools and CRMs SMB marketing teams already run, in under an hour.

how it works

From scattered dashboards to one model, in four steps.

01

Connect your sources

Link your ad accounts, email platform, CRM and site analytics. Most teams finish this step the same day.

02

Unify the customer journey

We stitch touchpoints into full paths per customer, resolving duplicate and anonymous sessions automatically.

03

Model attribution

Compare last-click, linear and data-driven models side by side to see where they agree and where they don't.

04

Act on the difference

Reallocate budget toward the channels that hold up under a segmented view, and set alerts to catch it drifting back.

dashboard

One view your whole team can read.

No exports, no spreadsheet reconciliation. This is what opens every Monday morning.

REVENUE BY WEEK, BLENDED ATTRIBUTION
TRUE BLENDED ROAS
3.4x
↑ 0.6 vs last-click estimate
CHANNELS TRACKED
11
across ads, email & organic
MISALLOCATED SPEND FLAGGED
$—
varies by account
pricing

Priced for teams still watching every dollar.

All plans include unlimited seats. You're billed on tracked monthly conversions, not headcount.

Starter
$49/ month

For early-stage teams validating channels for the first time.

  • Up to 2,500 tracked conversions/mo
  • Last-touch & linear models
  • 5 connected integrations
  • Email support
Start free trial
Growth
$149/ month

For teams actively reallocating budget across channels.

  • Up to 25,000 tracked conversions/mo
  • Full model suite + data-driven model
  • Unlimited integrations
  • Cohort & LTV analysis
  • Real-time budget alerts
Start free trial
Scale
Custom

For teams with multiple brands, regions or attribution needs.

  • Custom conversion volume
  • Dedicated onboarding
  • Custom attribution modeling
  • Priority support & SLA
Talk to sales
faq

Before you ask

Do we need a data or analytics team to run this?+

No. SM Paradox is built for marketers, not analysts. Integrations are self-serve, and the models are pre-built rather than something you configure from scratch.

Does this replace Google Analytics?+

No, it sits alongside it. GA is built for site behavior; SM Paradox is built to unify ad spend, email and CRM data into one attribution model across the full customer journey.

How long until we see meaningful data?+

Most teams see a usable blended model within the first two weeks, once enough conversion paths have been captured to compare against last-click reporting.

Can we cancel anytime?+

Yes. Plans are month-to-month with no long-term contract. Annual billing is available at a discount if you'd prefer it.

Stop budgeting off the aggregate number.

Start your free trial and see your channels the way your customers actually experienced them.

Start free trial